Program Manager

Posted: 6 months ago

Program Manager Job Description
Client is looking for a Program Manager with significant experience managing large enterprise technology transformation programs. The person will be responsible for developing, managing, and monitoring the program to support the organization's transformation journey.

Program Manager Responsibilities

  • Organizing programs and activities in accordance with the mission and strategic objectives
  • Developing new programs to support the transformational strategy
  • Developing governance, operating and communication plans
  • Assess program strengths and identify areas for improvement and guarantee uninterrupted delivery of services
  • Ensuring goals are met in areas including customer satisfaction, safety, quality and vendor and team performance
  • Implementing and managing changes and interventions to ensure project goals are achieved.
  • Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services
  • Producing accurate and timely reporting of program status throughout its life cycle specifically for senior level leadership as well as Scrum team reporting in a SAFe operating model
  • Analyzing program risks and working closely with support groups including risk, compliance and audit
  • Working with the vendor partners and other project managers or program managers within and outside the organization
  • Tracking progress of all teams and ensuring reporting accuracy and timeliness of the milestones
  • Collaborating with the enterprise portfolio and project management office to ensure all organizational processes are followed and artifacts are delivered as expected

Program Manager Requirements
  • Bachelor degree or master degree in business or related field
  • PMP and CSM (Certified Scrum Master) certifications preferred
  • Communicate clearly and concisely and make use of lean practices in all aspects of work especially meeting management
  • Deep experience in program management. Experience in managing high risk enterprise projects through a complete project life-cycle using Agile Scrum
  • Success in building strong relationships, managing stakeholder expectations and able to communicate at all levels.
  • Expert in managing Agile and hybrid/plan-driven programs in Agile Product Lifecycle tools (e.g. Rally, VersionOne, Jira, etc.) highly desirable
  • Exposure with use of O365 tools including Power BI, SharePoint, Teams highly desirable
  • Experience with conflict resolution, scope management, issue & risk tracking, communicating to clients and partners and vendor management
Ability to present at business and technology forums including senior level management meetings