Technical Writer IV

Posted: 1 week ago


  • Edit technical content for either internal or external developers, including API reference docs, use-case driven developer's guides, tutorials, and more
  • Manage deadlines and deliverables across multiple products and platforms
  • Enforce and promote our standards, best practices, and guidelines,
  • Provide coaching and mentorship with regard to writing skills to writers and non-writers where appropriate
  • Create templates
  • Participate in the Pull Request + CI/CD process for engineering teams, providing content editing and rewrite suggestions from a Product lens for customer-facing artifacts
  • Provide structural editing beyond copy including information architecture
  • UI and site content review/editing
  • Estimate turnaround time for editing services
  • Provide full transparency on work through the Scrum process, helping teammates to work harmoniously and to help each other
Minimum Qualifications:
  • BA/BS degree in a technical field or the equivalent professional experience
  • 5 years of relevant experience in software, platform engineering, or with IT tools
  • Familiarity with developer tools and comfortable with authoring within those tools
  • Familiarity with CSS and markdown
  • Familiarity with cloud technologies and platforms
  • Willingness to switch contexts quickly as needed, using a service or consultant-oriented approach
Preferred Qualifications:
  • 7 years of relevant experience, including a deep understanding of API and SDK documentation structure and editing standards
  • Familiarity with Git processes
  • Familiarity with DevOps, CI/CD, and AWS infrastructure a plus
  • BA/ BS degree or equivalent experience
  • API
  • CMS
  • CSS