Server Team Lead

Posted: 2 months ago

Server Team Lead (Exp. ~8 yrs)
Location: Stamford, CT
Duration: Full Time

Server Team Lead (Exp. ~8 yrs)
To lead and provide high quality operational and technical systems support to customers on day to day basis. Server Team Lead is expected to be the owner of the 'problem management' process. Minimizing the adverse impact of incidents and problems on the business (internal and external) and preventing reoccurrence of any such incidents.
The Team Lead is responsible for all aspects of managing, supporting and developing Support Team members within Server team to deliver an outstanding customer focused service.
Duties and Responsibilities (not limited to)

  • This position will work closely with other teams, engineers, architects, support providers, and clients as the service-oriented team operates and supports the infrastructure.
  • Using experience, creativity and self-motivation, manage the lifecycle of Windows systems at enterprise scale.
  • Serve as a key contributor to an enterprise team responsible for Windows systems and the enterprise Active Directory.
  • Prepare documentation (procedural, planning, informational), to support systems engineering.
  • Work closely with technical owners of applications to securely plan, deploy, and troubleshoot new or upgraded functions.
  • Provide performance tuning, capacity planning, monitoring, disaster recovery planning, and automation for systems and applications.
  • Participate in rotating on-call coverage.
  • Ensure performance, reliability, and security in a dynamic 24-7-365 production data center environment.
Required Proficiencies:
  • VMware ESXi and vCenter 5.x-6.x.
  • Microsoft Windows server technologies, including but not limited to Active Directory, RDS, and WSUS, File and Print.
  • Experience and Certified on Azure Infrastructure a plus.
  • Client /Dell or similar server hardware platforms.
  • Basic understanding of SAN technologies.
  • Linux and Mainframe experience/expertise a plus.
  • Storage/SAN (Dell, EMC, etc.)
  • Cloud (Azure, AWS)
  • Remote connectivity (Citrix Netscaler/XenApp/XenDesktop)
  • Monitoring (MS SCOM, Solarwinds)
  • Cyber security best practices
  • Disaster recovery