partnership accounting

Posted: 2 months ago

Primary Responsibilities of the role include:

  • Support and lead client implementation projects from requirements through delivery
  • Execute on client deliverable tasks of data migration, reconciliation, process flows, quality review, and training.
  • Manage client issues from discovery through resolution, demonstrating the ability to triage issues and manage client expectations.
  • Develop relationships with assigned clients and a deep understanding of clients' business practices to effectively provide world-class support.
  • Cultivate internal relationships with business and technical teams collaboratively to enlist their help with client support.
  • Assist with the execution of a client communication strategy that drives clients' usage of the TNR product.
  • Conduct pre-sales product demonstrations, assist with RFP responses, and the design and setup of proofs of concept for prospective clients.
  • Manage the on-going update of software documentation including release notes, system requirements documents, and help topics.
  • Help define, implement, monitor, and report operational metrics for client support team.

Qualifications/Requirements:
  • Detail-oriented with strong time management and project management skills.
  • 3-5 years of partnership accounting experience, strong preference for private equity accounting
  • Comfortable working autonomously and as part of a team.
  • Excellence in analytical thinking, problem solving, communication, planning & organization and judgment.
  • Ability to successfully multi-task in the face of ambiguity, switching gears as priorities shift.
  • Willing and able to address escalated client issues with speed and urgency.
  • Ability to achieve consensus among different constituents.
  • Experience managing client relationships strongly desired.
  • Technically savvy with strong command of Office products.
  • Ability to collaborate within the organization and across the client base.

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